Ultrasound Expert The Pitfalls of Untested Ultrasound Parts and How to Avoid Them - Part II

This article is a continuation of last month’s issue entitled, “The Pitfalls of Untested Ultrasound Parts and How to Avoid Them”.

Searching for credible sellers is like looking for a needle in a haystack. The task is difficult, but not impossible. You have to do your homework to know how sellers run their operation and that’s tough when the industry doesn’t enforce specific standards of compliance.

Most hospital purchasing staff do not understand the difference between a company just brokering harvested parts versus a quality-based organization working hard to provide reliable ultrasound products. Often the decision is driven solely by price, which is an insufficient criterion.

Searching for Sellers Starts with a Basic Framework for Comparison

1. Target sellers specializing in ultrasound parts, and not just those specializing in general medical equipment parts. You’re more likely to have a positive experience and work with highly-knowledgeable staff when the seller is specialized in ultrasound.

2. Read the listing and check the grammar and relevance of the description. Sellers who post detailed listings understand the ultrasound part, probe or equipment they are selling.

3. If the listing discusses the testing and quality process or describes the product as meeting the OEM’s specification, that’s a positive indication that the seller runs a good operation.

4. Always ask the seller to provide documentation regarding their quality and testing process, as well as policies and terms that hold them accountable if you discover they have misrepresented their operation in any way.

5. Avoid sellers who claim to have fully tested the ultrasound part you are looking for BUT do not accept returns or provide any warranty on the product.

6. Stick to sellers located within the US, preferably the same part of the country. This is an extra measure of caution that adds a level of regional granularity to protect your business dealings.

Only Trust the Ultrasound Experts

Protect your facility’s ultrasound equipment investment, by trusting true ultrasound experts that understand your challenges, deliver high-quality products and services, and will be there over the long term. It may cost you a little more initially, but in the long run, you’ll have greater productivity, less unplanned downtime and more peace-of-mind.