Wed Sep 28 2011

Neptune parts

Does anyone know where i can purchase Neptune parts. This is Neptune 1 not 2.


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Wed Sep 28 2011Reply from The Ziehm Guy
avatar placemark

Stryker...you may be able to go through Parts Source, but they'll most likely go through Stryker as well.


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Wed Sep 28 2011Reply from Dave Bevington
avatar placemark

Hello, I am a PartsSource account manager. We can help on these parts. We have a set discount with Stryker and I can get you parts direct at a discount. Please let me know how I can be of assistance.

Dbevington@partssource.com

Thank you!


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Tue Feb 25 2014Reply from drstan
drstan

Remember that only the gold one is still able to be used... The other ones are all supposed to be taken out of service if I understand correctly... If that is the case, there are no parts except in the graveyards.


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Wed Feb 26 2014Reply from KRZY.BMET
KRZY.BMET

Correction, the Gold units are the only ones that Stryker can sell (even though they won't).  The Silver and Bronze units can still be supplied parts and service calls as long as the end user signed and returned the document to Stryker about the FDA recall.  Stryker is phasing out all 3 of the N1 models and is only honoring service contracts on the Gold units as of now.

As far as parts for the Silver model, as long as there are parts available for the Gold, there will be parts for the SIlver since they use the same exact parts with the exception of the transformer and the overlay. 

Stryker was supposed to discontinue everything regarding the N1 line at the start of the year, however they ran into a small snag.  They can not get their customers to upgrade to the N2 line.

Just wanted to clear things up a little in case someone comes into reference this thread later.


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