I would like to hear from any hospitals using the Stryker Navigation System II image-guided surgery system for total knee replacements. We have two units that were placed here under a 5-year fee-per-implant agreement last year. Software maintenance and service on the instruments was included in that agreement, but service on the Navigation system itself was not. Stryker is proposing a hefty maintenance contract for the Navigation system (cart, computer, monitors, camera, etc) and we are trying to decide if we should purchase that contract or take the risk on T&M. This does not appear to be a system that lends itself readily to in-house support but I am curious to hear what strategy other hospital have taken.
Tue May 26 2009
Hefty maintenance contract
Fri Feb 07 2014Reply from MichelleC
Fri Feb 07 2014Reply from Gantry
Stryker only offers full service agreements.
If there is no agreement in place this unit requires a annual PM at a cost of $4200 by stryker.
the risk here would be the computer system and power supply.
I have seen these units going between $3,000 and $30,000 on ebay.
If you dont go with the full service contract I suggest that you have your biomed/IT guy clean the cpu and power supply monthly. Create a backup/clone of the hard drive.Perform an electrical safety check annually. Also plug the unit into a surge protector. Hope this helps.
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