Wed Feb 11 2015

Cine slow sending to pacs

We have 2 OEC/GE 9800 c-arms. Both have same symptom. Cine runs very slow sending to pacs. Single images ok. Have formatted drive on both systems no change. Suggestions Please.


   RE: Mobile C-Arm Report Post
Thu Feb 12 2015Reply from TommyB KY One Health
TommyB KY One Health

Have you checked your network connection or port you are plugged into? What is the speed of the switch?

100/ 1Gig? maybe get the ITS folks involved to do some testing on the line and switch gear all the way to your PACS server? Just some thoughts


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Thu Feb 12 2015Reply from robot
avatar placemark

Hello,

Yes we started with the network. Have tried 5 or 6 different ports in different rooms, in different parts of the hospital.

The jacks are set to 100 full and both systems are set to 100 full.

Single images go over great. Just problems with cine.

Any suggestions on how to replace the cine drive? Any hints or such?

 

Thanks.


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Thu Feb 12 2015Reply from Arthur
Arthur

Hi,

How long does it take to transfer a run? How many images are in the run? If the run is 10 seconds long and your on 8fps, thats like transferring 80 images. Just thinking out loud.

Art


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Thu Feb 12 2015Reply from robot
avatar placemark

Hello,

It doesn't matter where it is a short run or a long run.

It starts the transfer and then hangs up.

After 5 or 6 minutes get an error message to check the dicom settings.

Happens on 2 machines we are stumped


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Fri Mar 12 2021Reply from CBETONE
avatar placemark

Hi Robot,

  I know this was 6 years ago, but was curious if you have service notes for this C-arm problem, or if you found a solution. We are battling this exact problem now, (different C-arms too.., Same location) and after working with our Network Manager, they do intermittently see errors on the network switch port. He clears them, and it sends cine images for a few minutes, then chokes. Both WS & Network switch are set to Auto-Neg. 

Thanks,

Dale Latimer, CBET

Radiology/Imaging Specialist


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Sat Mar 13 2021Reply from C12Guy
C12Guy

Change the destination server image size configuration to (.5kx.5k) to reduce transfer size.

changed both "Station Name and OEC AE Title" along with system IP address to match the other system

not send a cine run due to slow network speeds or not being set up properly in the pacs server

try sending images to pacs using XA instead of RF to see if it gets resolved

indicating that the issue is in the site network or the destination PACS server.

checked the network settings for the c-arm itself I noticed it was set to half duplex and I changed it to full duplex

 

Good luck


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