Trumpf Jupiter Operating Tables diagnostic software

Hi all 

I have into my hands some Trumpf Jupiter and Saturn operating tables that have given some issues, especially in the tabletops motors. 
Some times I can diagnose the problem and some time not. 
If I can't diagnose the problem, I have to call the distributor technical and he doesn't always have availability. this makes the repair process slow and implies that the hospital can not use the equipment. 
distributor. 
So what I needed is the PC software used by brand and distributors. Someone here can get this software in any way? 

In the impossibility of get the software, it's possible to mount a new motor and put it to work without the need for software to encode? 

Thanks