Thu Aug 25 2016

FCR XL-2 goes offline and causes data corruption.

We have an FCR-XL2 which for some unknown reason occassionally goes offline and when this happens data corruption occurs.  The LAN consists of a Cisco 10 SG300 10 port gigabit switch with three devices connected all within 5 feet of each other.  The connectivity is using premade Cat5e patch cords.

Can you advise what could be a possible issue.

 

 


   RE: Computed Radiography Report Post
Thu Aug 25 2016Reply from MedWrench MM
MedWrench MM

If you are in need of immediate assistance please reach out directly to our Computed Radiography sponsor Multi Diagnostic. They are always happy to help out when they can.

Just be sure to tell them you were referred by MedWrench.


Jonathan F. Payne,
Media Manager @ MedWrench,
866-989-7057,
Jpayne@MedWrench.com
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Tue Sep 13 2016Reply from CR Guy
avatar placemark

I have seen where certain Gigabit switches set to auto can cause this. Try locking down the ports on the switch to 100/Full for the IIP and Carbon reader. Worked for me.


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