Fill light is not coming on and no water entering the chamber

If you are in need of immediate assistance please feel free to reach out directly to our Sterilizers/Autoclaves sponsor RPI. They are happy to help.

Just be sure to tell them you were referred by MedWrench.

And there's always Duraline! We'll be happy to help you out in any way we can. 

Duraline Systems Inc.

877-561-0500

www.duralinesystems.com

customercare@duralinesystems.com

Duraline is also happy to help as well. :)

i would do a fill valve check to make sure its working properly. you can do this by going into the diagnostice menu.

Please note that the dignostic menu is only on the new 2nd generation M11's. If it has a "fill light" this would tell me its the 1st gen. If you need any further help let me know.

Duraline Systems Inc.

877-561-0500

www.duralinesystems.com

customercare@duralinesystems.com

 It’s likely that you have a short between the chamber water level sensor and the body of the autoclave. My suggestion is  with the unit unplugged, check continuity between the two.  If it’s low resistance in between the chamber and sensor in the back of the chamber it would tell the main board the chamber is already full.   Does it go straight into the heating portion of the cycle after start is pressed?  If so then this is likely your problem. There could be a fray in the wire going to the main board and touching a grounded surface outside the chamber inside the case of the unit,  or there may be a piece of conductive material bridging the inner chamber sensor to the chamber. 

 If the door is slightly ajar or the door closed switch is malfunctioning or disconnected the unit won’t fill either. 

Common issue following cleaning. First thing for possible easy fix: ( be sure that there is room in the reservoir by checking the level is down at least two inches from max) place water in the CHAMBER manually until up to top of water dam. Then, with no contents , run a short/instrument cycle. Assuming normal completion, start another cycle and see if issue is resolved (ie, unit goes into fill mode for appropriate time and then heating for normal cycle. 

I would be happy to help.  I would start with cleaning the water level sensor.  If your still skipping the fill preform a manual fill, use the drain tube and fill the chamber.   

If the unit completes the cycle look at the water level sensor or the fill valve. 

If you are in need of a technican to come on site Edge provides coverage for the eastren half of the US.