error code 104?

Error 104 Charge Fault Charging current feedback value was low during trickle charge. Was charging initiated immediately after the unit was just charged? The charger may saturate faster than the firmware can compensate in this case. Otherwise (1) Recalibrate Charger (2) Replace the Charger Board ~ John

You da man John! Thanks for the insight! Mike

I spoke with our lead engineer and he said Error Code 104 is a charger fault. Look at J11 and J5 connectors on the charger board for burnt pins, especially the J11. If they're burnt, replace the pins and the Jones plug. If you need further assistance, please call us a 866.630.2697 and ask for Dave Birmingham. I hope this helps!! Maggie O'Mahoney

Thanks Maggie, you da gal!!! : )