avatar: ADO
12 posts
Replied to ADO's post on August 7th, 2012

Generator 300 Harmonic Scalpel doesn't recognized the new Handpiece,I try to install my Handpiece to other Generator,It works.It's Possible that, the Generator is the problem?Or for calibration?I checked connector cable, all were okay



avatar: MedWrenchManager
4050 posts
Replied to ADO's post on August 22nd, 2012

We had to replace our generators. The new generator is backward compatable with the old handpieces using an adapter. Hope this helps, John

Answered by John R., CE Coordinator at Ivinson Memorial Hospital via LinkedIN

avatar: Options_Unlock
4 posts
Replied to ADO's post on April 11th, 2016

Hello Ado!

Did you use the last version of the software on your generator?

If not, you need to replace the chip with a new software.



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