Mon Feb 03 2014

SERVICE MANUAL ACUSON X300

Hello,

I have a problem in Ultrasound Siemens Acuson Model X-300 not finished booting. Enough to show the working screen and displays the message in the lower left corner: "STARTING DIMAQ ..." and not the program finishes loading. This screen is locked. Do not respond to any keyboard command unless the power off the system. Does anyone have the service manual for this equipment.

Thank you.

Evandro da Silva Mariano


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Mon Feb 03 2014Reply from Jim Carr
Jim Carr

The cause of this is probably corrupted software or a failure of the hard drive. Check the LED for the HDD on the back of the system above the USBs. It should be on or flashing. If not, check connections to the hard drive and try again. This is sometimes caused by the BE board, which controls the HD function. Start with trying to load software, as this is the most likely to fix the problem, then try the HD.


Jim Carr
Director of Service & International Operations
AUS
Toll Free (USA, Puerto Rico and Canada): 866-620-2831
USA office: +1 918-628-2831
Email: Service@advancedultrasound.com and Sales@advancedultrasound.com
 

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Mon Feb 03 2014Reply from emadmekawy
Mon Mar 31 2014Reply from evandromariano
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Dear Jim,

You were right, the problem was just in HD.
Many thanks for the help.
Could you tell me your email?
I need to talk to you.

Regards,

Evandro Mariano


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Mon Mar 31 2014Reply from evandromariano
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Dear Emad,

Many thanks for the manual was useful.
Thank you very much.

Evandro.


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Tue Apr 01 2014Reply from Jim Carr
Jim Carr

Howdy Evandro,

I'm glad you were able to get the system working again. My email is jcarr@auetulsa.com.

If you need technical support, or to get quotes on parts or probes, please send the email to: ServiceMail@auetulsa.com. That goes to everyone on our service team and will help ensure a response in case I am traveling or at a customer site.

Regards,

Jim Carr


Jim Carr
Director of Service & International Operations
AUS
Toll Free (USA, Puerto Rico and Canada): 866-620-2831
USA office: +1 918-628-2831
Email: Service@advancedultrasound.com and Sales@advancedultrasound.com
 

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Sat May 03 2014Reply from
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hello. good day.

our machine is not opening, it says " staring dimaq" on the left lower corner. i   checked the led on the hdd and it is flashing. what will i do? a little help please. thank you.


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Sun May 04 2014Reply from Sevice manual
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Give me you email.


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Sun May 04 2014Reply from Sevice manual
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Give me your email.


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Sun May 04 2014Reply from El Jefe
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Can someone send me the x300 manual? I am trying to connect an x300 to two pc's s we can transfer patient images and records. A google drive share would be the most efficient if possible. Jeff.majors62@gmail.com

Thanks. Jeff at Pinnacle Medical Imaging


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Wed May 07 2014Reply from Carrie1022
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Dear Jeff

This is Cary from China say hello to you,specilized in manufacturing the bladder scanner .

I have send email to you on May 5th from meike16@bladder-scanner.com. but didn't get reply,please advise whether you have got the email ? if not ,i will send again,thanks.


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