News

Sage Services Group Quickly Embraces ISO 9001:2015 Certification

Sage Services Group (Sage) officially transitioned from the ISO 9001:2008 standard to the ISO 9001:2015 standard in late February 2017.

Fri Mar 24 2017By Other Author

 

 

Sage Services Group (Sage) officially transitioned from the ISO 9001:2008 standard to the ISO 9001:2015 standard in late February 2017.  The scope of Sage’s certification includes “Repair, Replacement Parts, Refurbished Equipment, Patient Cables and Designer of Accessories to the Medical Industry.”  This transition exemplifies Sage’s commitment to high quality services and products by providing consistently great business processes and exemplary customer interactions.

When the new ISO 9001:2015 standards were released at the end of September, 2015, Sage immediately began a significant review of its Quality Management System in order to adhere to the new requirements.  In addition, Sage improved its focus on employee engagement in the processes, executive involvement in quality assurance, and more integrated processes throughout the company.  This intense focus on the three most common quality control struggles in the industry enables consistently higher quality and customer satisfaction at Sage.

Although complying organizations are given three years to conduct a transition audit, Sage’s transition audit was performed in December, 2016 – roughly one year after the new standard was released. An external auditor conducted an extensive assessment of the processes and facilities.  Employees were evaluated based on their individual comprehension of the company’s quality management system.  Now, Sage is proud to announce that the transition audit was successful, and the company has officially transitioned from ISO 9001:2008 to the most recent ISO 9001:2015 standard.

Ed Decker, Senior Integration Director at Sage, has been involved in implementing the Quality Management System since the company’s initial ISO 9001:2008 certification in 2014. Decker stated, “We have invested a great deal in our Quality Management System and in communicating to our entire team that each person is a critical contributor to quality.  These investments are increasing our ability to exceed customer expectations by consistently delivering top-notch products and services.  I’m proud of our team and what we have accomplished together.”

 

To learn more about Sage Services Group visit www.SageServicesGroup.com or call 877-281-7243.

 

 

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Please review our Privacy Policy for more details.
I Agree