SPBS Opens New Headquarters in Texas
Largest Texas-based medical services and repair company’s expansion reflects rapid changes in the health care technology field
Wed Dec 13 2017
FLOWER MOUND, Texas, December 6, 2017 — Advances in medical technology are revolutionizing health care delivery, creating an increasing demand for SPBS to service and repair the equipment needed to safely diagnose and treat patients. The company’s recent move to the Dallas-Fort Worth Metroplex, one of the epicenters of the medical industry, positions it to meet this demand in Texas and throughout the country.
With a company that is forecast to quadruple in size in the next 10 to 15 years, SPBS President and CEO Jeff Daugherty explains, “Hospital leaders tell us that managing these new technologies is one of their biggest challenges. We shoulder this responsibility by keeping their equipment operating optimally so they can instead focus on what they do best—overseeing the safety and well-being of patients.”
Field service offices across the state of Texas and in Oklahoma, New Mexico, Arizona, Colorado, Missouri, New Jersey, New York and Florida, allow the company to offer clients local service technicians, which drastically cuts down on response time. SPBS has been using the field service model throughout the Southwest region since its launch nearly 40 years ago.
Local technicians offer customer-centric service that is increasingly important as health care facilities decentralize and consolidate. “In addition to supplementing labor for hospitals, our technicians go to off-site surgery sites, imaging centers, stand-alone emergency departments, urgent care centers, and physician practices—wherever the equipment is located. That’s why the demand for SPBS’ services continues to increase,” says Danny Mobley, the director of sales and marketing.
“As an independent service organization with a footprint expanding across the nation and a widening portfolio of acquisitions, we have the ability to be more agile and creative with client needs and budgets than our original equipment manufacturer and conglomerate competitors,” Daugherty says.
“The health care industry is growing rapidly, and the technology that supports it seems to advance at exponential rates. We know that this move to the heart of the country will position us to be even more responsive to the needs of our clients.” Daugherty concludes, “As long as we have human beings, there’s going to be a need to service and repair medical equipment.”
SPBS is a 100 percent employee-owned organization (ESOP) with a mission to deliver responsive support and high-quality, cost-effective services and solutions tailored to customers’ needs. Most service technicians are certified by AAMI (Association for the Advancement of Medical Instrumentation), and SPBS is a member of MERA (Medical Equipment Repair Association) and AAMI. For more information, visit spbs.com.
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