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Tips to Improving Employee Engagement in a BMET shop

Employee engagement is the commitment the employee has for the organization and its mission. Here are a few expert tips from MedWrench Guru, Tony Cody on ways to overcome unique challenges of today's healthcare. Successfully, increasing your employee's engagement.

Tue Jan 15 2019By Tony Cody

If you are a leader in the HTM community, then you realize there are unique challenges to increasing the employee engagement of your front-line contributors (Employee engagement is the commitment the employee has for the organization and its mission).  Your technicians are bright and need to grow and challenge themselves with emerging technological trends in the ever-changing world of today’s healthcare.  That is what brought them to the career field and it is one of the reasons they stay.  There are many lists of advice you can find that talk about increasing employee engagement, but I want to include some comments and tips for our unique community.

  1. Commit to your employees – Care about your employees and get to know them.  Family, hobbies, likes, and dislikes.
  2. Training – Find ways to train.  This can be OEM, 3rd party providers, or OJT.  Don’t forget the soft skills.
  3. Take feedback from your employees well - Yearly “mandatory” corporate feedback from a survey is not enough!  Encourage them to bring up issues and take appropriate action.  Always follow back to show that you have taken their comments seriously.
  4. Team building exercises – We do regular get-togethers.  We have a yearly chili contest, volunteer for the hospital trunk-or- treat, a shop holiday party, sponsor a needy family, and a BBQ to name a few.
  5. Growth and rewards – Give them a clear path to promotion and a fully transparent assessment of where they are presently.  When a raise is appropriate pursue it for them.  When they are ready for the next level, promote them.  See number one.
If nothing else, remember to care about your employees.  They feel it and know they you are trying to do what is best for your employees, department and organization.  They will give you a mulligan when you mess up and work with you to improve employee engagement.
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