Check out the recent blog, written by Indica Keech.
Tue Nov 28 2023
This change can be extremely difficult for the most seasoned professionals, especially if they feel like their roles are being reduced or even removed from the healthcare system. Doctors may be replaced by an artificial intelligence system that is more precise in its diagnoses while nurses and personal service workers are now forced to work with ever changing technology. This ranges from patient monitors to nursing stations to vital sign towers.
These changes are not always welcome, but that is primarily due to the lack of technological education. People fear most what they don’t understand and those who have been in the healthcare field for a long time may feel threatened by a brand-new foreign force. This is where the biomedical engineering technologists or “biomeds” come in.
As biomeds are the ones who work closely with the new technologies, it is up to said biomeds to ensure that they perform to their maximum efficiency. While this is mostly referring to the maintenance, repair, and installation of devices, it is also important that the human factor is included. Educating staff on how technology helps in the workplace is going to be more effective than simply leaving a piece of new equipment on the unit with little to no explanation.
Informing and training staff on how to use these new tools is the best course of action. This can be done in the form of workshops or simple to use guides. It is important not to oversaturate the tutorials and guides with a surplus of information as most care teams do not have the time to sit through a long-winded explanation. This can be done by keeping things simple and telling them only what they need to know. Nurses and PSWs have enough on their minds as it is, they don’t need a new textbook of information on how the device or system works. Things that would be important to include would be:
- How to use the device.
- How to store the device.
- How to clean the device.
- Error codes and how to address them.
- The simplest explanation on how the device works.
It is also important to make sure that the staff does not feel like you are looking down on them or patronizing them. These professionals know much more about the human aspect of holistic healthcare which is just as vital as making sure technology works. But it is only together that the hospital can be properly integrated with technology. It is key to be mindful of how big of a change this new system or equipment is and how much it impacts not only the staff but the patient as well.
So, no matter if it is as simple as a Windows update to a brand new fleet of equipment, education is one of the most important aspects of a biomed’s job and place in the hospital.