ChristianaCare Advances Epic Electronic Health Record Implementation

ChristianaCare is transforming its approach to healthcare delivery by implementing Epic, one of the nation’s most widely used electronic health record (EHR) platforms, by bringing clinical information, care team workflows and patient-facing tools into a more connected digital environment.

Epic supports safer, more coordinated care by making information easier to access across settings, reducing duplication and strengthening continuity, according to a press release.

“For patients, Epic’s secure online patient portal, MyChart makes it easier to view health information, communicate with care teams, manage appointments and receive care when and where they need it,” the release states.

With less than three months remaining until go-live, ChristianaCare is advancing the final stage of its Epic implementation, scheduled to launch on October 3, 2026. The work brings together caregiver training, operational readiness and new patient-facing digital tools to support safe, coordinated care during the transition and beyond.

“As we move into the final months before go-live, our focus is on preparing our caregivers through a training model that combines convenient on-demand learning with live, role-based instruction,” said Ric Cuming, Ed.D., MSN, RN, NEA-BC, FAAN, chief operating officer at ChristianaCare. “We are taking a deliberate approach to help protect patient safety and maintain continuity of care, including readiness checks designed to ensure caregivers complete required training before they use the new system.”

In the weeks ahead, ChristianaCare will continue working closely with clinical teams, staff and community partners on role-based training, practice scenarios, workflow validation and go-live support. This readiness work is designed to help caregivers use the new system confidently while minimizing time away from patients.

For patients, those preparations will support a transition to ChristianaCare MyChart, which will provide secure online access to items such as test results and visit summaries, appointment scheduling and care team messaging. MyChart also supports convenient services such as eCheck-in, prescription refill requests and online bill pay, helping patients manage many health care tasks from a phone, tablet or computer.

Together, the training and patient-facing tools reflect the same goal: helping caregivers have the information they need and helping patients stay more connected to their care.