When Equipment Cant Wait: Operational Advantages of On-Site Services with ReNew Biomedical

When medical equipment is taken out of service, it’s a problem. Reliable equipment is essential to patient care. Disruptions in functional, available equipment, even for scheduled maintenance, can significantly disrupt operations. This difficulty is particularly challenging for EMS agencies, rural providers, and other organizations with limited backup equipment. 

This is why a traditional depot service may not be the best fit for every organization. When equipment is shipped off for repairs or scheduled maintenance, it’s unavailable for extended periods of time. Shipping results in additional downtime, extra costs, and administrative work. Oftentimes, staff don’t receive immediate updates on the equipment’s condition, making it difficult to plan accordingly. While depots may be the best choice for extensive repair work, there’s another solution that reduces downtime and uncertainty: on-site service. 

On-site biomedical service completely changes the equation for medical equipment maintenance and repair. Technicians come directly to your facility to provide real-time service, findings, and recommendations. You can even schedule multiple locations together to maximize efficiency and reduce critical downtime. 

ReNew Biomedical’s field service team provides on-site preventative maintenance and service to over one thousand locations every year. ReNew can perform a variety of repair and maintenance work at your location, without shipping your units away. 

What services can ReNew provide on-site?

ReNew Biomedical’s ISO 13485 certified, professional team can provide an extensive list of services at your facility:

• Annual preventive maintenance
• Electrical safety testing
• Equipment calibration
• Complimentary evaluations for potential issues
• Troubleshooting and diagnostics

Are there any benefits to on-site service beyond convenience?

Yes! On-site service means reduced equipment downtime, no shipping delays or expenses, earlier identification of developing issues, better maintenance documentation and compliance readiness, more predictable maintenance, and greater awareness into the condition of the fleet as a whole.  

What organizations can ReNew service?

ReNew is able to provide excellent on-site service to organizations of various sizes, such as EMS fleets, hospitals and health systems, rural facilities, clinics, and alternate-care providers. 

Does ReNew also have traditional depots?

Yes, ReNew has depot repair available at locations throughout the country, providing excellent repairs with a one-year part warranty. Everything serviced in depot ships back to you for free and is ensured to be up to manufacturer specifications and standards.  

Every service completed and job performed, whether in one of our depots or onsite, is recorded and logged in our Renew Asset Management System (RAMS). When you need fingertip access to your biomedical records and service reports, RAMS is available to all of our customers. Having documented service history is beneficial to know when Preventative Maintenance is due, service is needed, or when it is time to upgrade your medical fleet. 

On-site service helps keep life-saving equipment available, safe and ready. Reach out to ReNew today for more information on our fleet, locations, or maintenance schedule. Want to learn more about ReNew’s on-site service? Visit the onsite-service page.