Hello everyone,

I’m working on a GE LOGIQ E9 (software R3.1.2).

The system boots normally into the application, but immediately shows a System Error: “DC Offset Calibration required” and blocks clinical mode.

Current status:

System OS and application boot correctly

No GRUB or BIOS issues

Original system SSD is installed

Error appears at startup before imaging is possible

What I already tried:

Ctrl + Alt + D during boot

Ctrl + Alt + Shift + D / S

Ctrl + Alt + F2 / F3 to access Linux console

Phone key service access

Booting with GE software CD / USB (system does not auto-boot from media on E9)

None of the above gives access to Service / Diagnostic mode, so I cannot run DC Offset Calibration.

Question:

What is the correct way to access Service or Engineering mode on LOGIQ E9 R3.x when the system is blocked by DC Offset error?

Is there a console command or startup flag to force DC Offset calibration?

Does this condition require a specific service login or service tool?

Any guidance from experienced LOGIQ E9 engineers would be greatly appreciated.

Thank you in advance.

Hi everybody here i need help , cant deactivating the auto sequences OB calculations  ,

the system automatically starts the first measurement. It then continues with each of the other

measurements in that study.

 The auto sequences button is not shown in the Measurement & Analysis screen for that i cant unselecting it ? although i have found it in the user manual Figure 7-18 . , but not shown to me in the setting  .
Thanks 

Thank you in advance- I have learned quite a bit from the other posts in these forums. 

I'm helping to repair a GE Logiq E9 ultrasound.  It was donated by a local hospital to a pet shelter that I volunteer at. There was no probe provided and we purchased one from eBay.  LOL if I didn't get your attention with that lead-in I don't know what will. 

The machine will not recognize the probe and I'm hoping that this community can help.  Any pet lovers out there?

Thanks!

Equipment: GE Logiq E9