Need assistance troubleshooting and testing parts. Willing to pay

Equipment: Olympus - AU5400

We have 2 AU5400s. We have been doing data transfers with them for many years. Recently we added a profile that has 24 drugs to be tested and it seems the data transfer goes awry when the au5400 goes to report back the results. It reports the first 21 drugs, and then instead of getting the standard eol, we get 2 eols and the same accession repeats the same 21 drugs. We never get data on the last 3 drugs. I am looking for a manual to research this problem, but thought I would ask if anyone has come across this?

thanks

HI,

If the Text size exceeds the specific limit, Then how to identify a specific block.

For example: Olympus communicaion takes the data in the following format.

[stx][rackposition,cupposition,SampleNumber,sampleid,dummy]

[BlockIdentificationNumber][patient and Test Data] [ETX]

Now if the message size is greater than frame/Block size then where exactly we have to break the message.

From the above example:

[stx][rackposition,cupposition,SampleNumber,sampleid,dummy]

[BlockIdentificationNumber][patient and Test Data] [ETX]

Do we have to start breaking the message from Rack position or From the Block identification Number. Plese let me know.

Thanks

Jeffa.