Syneron-Candela - GentleYAG
by Syneron-Candela


The GentleYAG effectively treats all skin types, including tanned skin, offering unmatched treatment capabilities in permanent hair reduction, leg veins, facial veins, wrinkles and skin tightening. Treat patients year-round with GentleYAG's 1064 nm wavelength, multiple spot sizes, variable pulse durations and Candela's patented cryogen cooling system (DCD™) for maximum patient comfort and safety.
2RepliesSat May 31 2025 | Error 15.1 Hi so I’m trying to troubleshoot what is going on with our laser. We keep getting error 15.1 with the laser - it happens majority of the times but lately it’s been happening almost every time we start the machine. When we start the machine it takes us to a calibration screen every single time ( which never happened before) Sometimes (once the setting is kept very low like 6j) it allows us to use it and sometimes when we restart the device it works but I’m not sure what needs to be addressed to fix this problem. I’m asking for the best help I can get online because we live in a country where there are no aesthetic laser techs available ( I will have to fly someone in specifically which I’m okay to do but if it’s a simple issue I rather see if we can fix it first) Equipment: Candela Gentle YAG Reply |
0RepliesMon Jan 27 2025 | Machine can't detect spot size ( hp ) Hi, I have a problem regarding gentleyag handpiece. When I connect the handpiece, it cant detect it. I notice when I try to change the spot size, it only detect for a second and after that it can't detect again. I trt to use another handpiece and the result is same. May I get some advice about this issue? Thabk you. Equipment: Syneron-Candela - GentleYAG Reply |
1ReplyWed Oct 30 2024 | The Candela Gentle YAG water tank cannot be heated. The input voltage of the heating rod is only AC 175V. Why is this? My Candela Gentle YAG device failed to heat up today. I checked the input voltage of the heating rod and it is AC 175V (it was 220V before). What is the reason? Is it the AC distribution board that is faulty? Does it need to be replaced as a whole? Equipment: Candela Gentle YAG Reply |
[list] [*] Fast - With unprecedented 18 mm spot size and repetition rates up to 2 Hz, the GentleYAG offers fast treatment with fewer laser pulses. [*] Powerful - 26,333 watts of peak power and capable of delivering fluences up to 600 J/cm2 for vascular applications, and hair removal energies in pulse durations as short as 3ms for unparalleled treatment efficacies, especially finer hairs. [*] Versatile - Non-ablative treatment, including fine lines and wrinkles, and for pseudofolliculitis barbae (PFB), or beard bumps, leg and facial veins, and skin tightening. [*] Treats All Skin Types - Deep penetration with minimal scattering of laser energy makes the GentleYAG ideal for all skin types, especially dark and tanned skin. [*] Multiple Configurations - Choose the GentleYAG that is right for you. GentleYAG lasers come in multiple configurations to fit your specific needs – GentleYAG HR for unparalleled hair removal; GentleYAG SRT for skin rejuvenation and tightening through wrinkle reduction; or the GentleYAG VR for superior leg and facial veins removal. All models are upgradeable. [/list]
| Laser Type | Nd:Yag |
| Height | 35 in |
| Length | 28 in |
| Weight | 210 lbs |
| Wavelength | 1064 nm |
| Width | 16 in |
Repetition: Rate Up to 10 Hz Pulse Duration: 0.250–300 ms Fluence Range: Up to 600 J/cm2 Beam Delivery: Lens-coupled optical fiber with handpiece Pulse Control: Fingerswitch, Footswitch Electrical: 230 V 50/60 Hz,single phase, 16A