Hello - does anyone know when Roche might stop selling and / or supporting the Cobas Integra 400 Plus? I have a unit that needs fixing and need to figure out if it's worth it. Thank you.
We have recently noticed ice building up on the knife holder and carrier to the point that sometimes you cannot adjust the angle of the carrier or the forward and lateral movement. We have also seen frozen ice droplets in the chamber. We defrosted the cryostat but the problem persists. We then watched the defrost cycle and noticed that the chamber gets very warm and a lot of condensation occurs on the window and inside the chamber. The display shows H - 42, which I believe indicates the temperature of the evaporator. Once the defrost cycle ends there is still a lot of condensation in the chamber and this appears to be reason we see freezing once the cryostat cools down. Any ideas on why this happens and how to fix it are appreciated. This started about a month ago and has never happened during the past 12 years that we have used the cryostat. Thanks..
our 5810R, is working fine if we set it up to 3000rpm, but when we set it to 4000, it is reaching 3500 rpm and then giving imbalance error and stop, even if it works empty without any container.
