Being a long weekend, I traveled to our satellite location today to perform functional checks on 10 Connex Spot monitors (PN: 71WT/SW: 1.52.00-A0002/Acquired: 2017). Two exceed the ± 5 mmHg tolerance at all four levels (0, 50, 150, and 250 mmHg) and, thus, have failed; a third is not far behind.
Questions:
1. How can I adjust these devices' understanding of what "0 mmHg" is WITHOUT a Service Tool license?
2. Would performing the "Restore factory default settings" procedure in the Service Manual resolve this issue? If not, would "pump assembly" or "NIBP Board" do the trick?
If a manual action can resolve this common discrepancy, please share how we should proceed. If Service Tool software is needed, we will be unable to repair these assets without sending them to Welch Allyn for repair.
I have a MAC VU360 that hasn’t been transmitting to MUSE for 2 months now. Called in GE, had IT and networking help. No one has come up with a solution besides using a USB to transmit the files. If anyone has had this issue would love some insight. We had a GE tech come in and they confirmed all settings are correct on the cart. Tried disabling the network firewall and still can’t transmit. Please help!
Had one of our customers test the monitor on a pregnant nurse, using two transducers; neither one could consistently measure her HR or the baby's. Tested a different machine which worked fine.
Used a fluke fetal HR simulator: the machine would sometimes read the correct HR briefly, but would randomly shoot up or down. Set at 120bpm, it would read that for a second, but without being moved or disturbed in any way, would randomly shoot all over the place between 80 and 220bpm on the display; this is with the setup setting completely still.
Does anyone know what this indicates? Main board bad? Or simply a connecting ribbon needs replaced, something like that?
