CT Scanner Forums

1 Reply

Good morning all. I have issue with above machine and I need technical assistance. I just replaced a couch vertical module and while calibrating the upper and lower limits, the upper was successful while in the course of bring the table down to the lower limit, the system shutdown all of a sudden and since then, the gantry have not rotated. I need urgent assistance please.

Equipment: Philips BR16 CT

RE: Philips - Brilliance 16
Updated  Sep 23 2026
3 Replies

Hola, estoy trabajando con un tomógrafo GE HiSpeed Dual, aparentemente se le borraron unas tablas de calibración.


¿Alguien podría ayudarme con las fallas de este equipo por favor?

Agradecida

Equipment: GE HealthCare - HiSpeed Series

Translation:

Hello, I am working with a GE HiSpeed ??Dual CT scanner; it appears that some calibration tables have been erased.


Could someone please help me with the issues this equipment is experiencing?

Thank you.

Equipment: GE HealthCare - HiSpeed ??Series

RE: GE HealthCare - HiSpeed Series
0 Replies

Hello,

Can enyone help me witha a short instruction manual for table alignment for Siemens Somatom Scope Power. Need it for relocate a machine.

Equipment: Siemens Somatom Scope Power

RE: Siemens - Somatom Scope
Added  Aug 28 2026
0 Replies

Hello, I am currently working on repairing a PBU unit. Could you please provide any available documentation, schematics, or technical manuals regarding the inverter boards or the internal components of the high-voltage tank? Your assistance would be greatly appreciated. Thank you

RE: Philips - Brilliance iCT
0 Replies

Hello, I am currently working on repairing a PBU unit. Could you please provide any available documentation, schematics, or technical manuals regarding the inverter boards or the internal components of the high-voltage tank? Your assistance would be greatly appreciated. Thank you

RE: Philips - Brilliance iCT
Updated  Aug 22 2026
3 Replies

During imaging, the scan unfortunately does not complete and the system displays a **“Wrong Tube Voltage”** error. Interestingly, if we repeat the imaging procedure, it is sometimes completed successfully.

This error occurs more frequently during the **tracking phase** and during the main imaging acquisition after contrast injection

Initially, I suspected a problem with the **PBU**, but replacing it did not resolve the issue. In addition, if this condition continues for several days, the **IGBTs in the PBU burn out**.Before this problem started, the **0.4 µF capacitor in the PBU generator** failed once. Also, on a separate occasion, **two IGBTs in the PBB tank** failed, and the **ADU main board** also failed once. I replaced all of these components at different stages, but the problem still persists.Please advise and provide any possible support or recommended troubleshooting steps.

Equipment: Philips - Brilliance iCT

RE: Philips - Brilliance iCT
1 Reply

i have this Philips CT Brilliance 64 and everything is working properly but the Directory section in the Service Tool Framework, when clicked on, it won't show absolutly nothing no matter how much time i wait, the screen will remain orange/yellow (i can acces to every other section but the Directory).

please, if anyone can help me, i'd appreciate you to email me to

thank you.

RE: Philips - Brilliance 64
2 Replies

I soon as select a protocol to start study my software becomes unresponsive if hangs there and doesnot procced to scanning window but all function like pata directory work i can access service tools can print film.

What can be the issue.

It is also intermittent sometimes hangs after 2 patients sometimes at first patient.

IT also shuts down dcon but never scon and rtm and recon.

So ,we need to force shutdown. 

It also does not generate any log file or error.


Equipment: Toshiba aquilion prime 160

RE: Toshiba - Aquilion Prime
Updated  Apr 24 2026
1 Reply

Manual de usuario del optima ct660  general electric

Equipment: Optima ct660

RE: GE HealthCare - Optima CT660
Added  Mar 4 2026
0 Replies

Need to download dose alert onto a CD

Equipment: toshiba aquillon one

RE: Toshiba - Aquilion One

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