I have a MAC VU360 that hasn’t been transmitting to MUSE for 2 months now. Called in GE, had IT and networking help. No one has come up with a solution besides using a USB to transmit the files. If anyone has had this issue would love some insight. We had a GE tech come in and they confirmed all settings are correct on the cart. Tried disabling the network firewall and still can’t transmit. Please help!
When setting up for a stress test, we suddenly began getting an error message 7963 on our machine saying there is no communication with the treadmill. It was working fine on Saturday but this began on Monday. All of the connections and cables were double checked. The outlet to the treadmill was checked for power. The emergency button is released. We have tried rebooting the system several times. Any suggestions?
