We have a Baxter / Sigma pump that is displaying the error code 221. Reviewing the SigmaSpectrum service manual the error code represents "User Task Starved" but doesnt give any additional information that I can find. Can anyone provide further guidance into repairing this in house? Or at least some information on what is going on here with this error.
I have tried the steps to clear the code with no luck.
On a side note, can anyone recommend a 3rd party repair service? We are currently sending our pumps to AVENTE but their turnout around is horrendous. They still have pumps we sent to them in September.
I'm haivng trouble hunting down the calibration kit. Has anyone used a different mfr of syringe pump calibration kit? even googling is a ghost town. Did syringe pumps get outlawed or something?
I have replaced all of the recommended items listed in this forum for the error, and I am still getting Error 242.4030. // Any ideas???? or please call me at 713-873-4305
I have several Medfusion 4000 that initially powered-up as Supercap Post Error, but cleared once the AC was plug and are charging the depleted battery.The Issue now is the FIRMWARE MISMATCH
What's going on and is this something that can be cleared? will I need Software to Connect and is the Software obtainable?
Two weeks ago I received this device from a customer. I pulled this error code from the logs and found the error definition: "The calibration flag is not set. The module is not calibrated." I preformed a calibration on the device and returned the device to service. The device is now back today with the same issue.
