Lensometers Forums

Updated  Jan 15 2026
1 Reply

Hello, I would like to mention a problem with my HFA II 740i. I switch on from the main switch, I hear a double tone, the dome is luminated, but the screen remains black. I tried switch-on/switch-off without a solution. Any suggestion, please....

Equipment: HFA II 740i

RE: ZEISS - HFA II-i
Added  Oct 28 2025
0 Replies

How do I edit an existing patient's information

RE: ZEISS - HFA II-i
Added  Sep 25 2025
0 Replies

pm requiremnets

Equipment: HUMPHREY FIELD ANALYZER 3

RE: ZEISS - Humphrey Model 350
Added  Jun 12 2025
0 Replies

When opening the device, the screen only displays the model and version information and is blocked at this level.

Equipment: ZEISS - HFA II 740

RE: ZEISS - HFA II-i
1 Reply

Hello.

We have an HFA-II 750i, with the error code xxxxxx: 1>0130009 2>0x0, system startup 16, chamber constants with error and missing the p-factor disk.


When starting up a new exam an error appears, 

motor calibration error, 

after canceling, i go to de diagnosis menu and tryied to start the calibration,

to no avail, it don't start without de p-factor disk, who is missing...

how can i can get one? (Zeiss Brazil doesn't have it) 


After a few time, the errors piled up, like the " error code xxxxxx: 1>0130009 2>0x0 " and the system startup 16.


How can i fix them? Thanks

RE: ZEISS - HFA II-i
Updated  Nov 11 2024
1 Reply

Hi there,

Upon start-up I am getting this message" Error occurred archiving the database. A network error has occurred." I am unable to search patients and have to manually enter in patient information every time. What's strange is that if I put in their patient number, it recognizes that it is a duplicate patient and will still upload the the test to the existing patient file, however, it will not produce any of the reports that show comparison over time. Does anyone know what might be happening and how to fix it? Any help would be appreciated! 

Thanks :)

RE: ZEISS - HFA II-i
1 Reply

I’m looking for OPO61 but I can’t find it in the market , is it because it’s an old machine and the companies doesn’t produce consumables for this phaco machine?

Equipment: OPO61 single-use tubing for the SOVEREIGN Compact System

RE: Abbott Medical Optics - Sovereign Compact
Updated  Jul 2 2024
2 Replies

Visual field having Error " system startup state 16" tried many times but not solved still.

RE: ZEISS - HFA II-i
1 Reply

Hello,

HFA 740i
Boots with the message below

System startup state 19
Aperture may be misaligned
(Pressing Proceed will NOT allow testing)

[Retry]                      [Proceed]


Even after pressing [Retry], it persists. Same as when I restart the machine.

Why this message?
What can I do about it?


Please help out.

Thank you.

RE: ZEISS - HFA II-i
0 Replies

Dear all, 

Could someone please share with me the manual for this machine as we urgently need to fix something?

Thank you and truly appreciate it. 

Hung

RE: Abbott Medical Optics - Sovereign Compact

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