Bed Forums

Anyone know what the problem could be when the Lockout LEDs keep flashing? Thank you!

I've had this issue a couple times now (3002 model) where, if the fowler angle is greater than ~17°, it slowly lowers until its flat when weight is applied. This doesn't occur at steeper angles. I've seen this a couple times now and so far I have just replaced the actuator but I was wondering if anyone else has encountered this issue and if there is anything I can be doing to help prevent this issue going forward?

Error message e410, the bed do not perform any movement. I know for sure there is a procedure to reset this. Does anyone knows?

Thanks

_locked

Equipment: model 100

Hello,

I have a Totalcare P1900 that as of today the foot of the bed will not lower using the hi lo button at the top side rail.   The head will lower, but the foot is now at maximum height.   Hitting the lower button keys the head lower but the foot stays in place,  just like putting the bed in Trendelenberg position.   I called support and they had me swap the solenoid for the up and down high low,  but this had no effect.   He said it it's probably the valve that is stuck and can be removed from the manifold to be cleaned or replaced.   How do i remove this valve from the manifold?  Is there a way to manually lower the bed?  I took bolts off the bracket on the foot of the large hydraulic cylinder for the bottom section,  but didn't see how to release it.  Any suggestions or copies of the service manual for this bed would be appreciated.  We moved my son to a small makeshift bed until we can get this lowered to normal level height out fixed.   Thank you! 

Equipment: Totalcare P1900

My Joerns Ultra Care XT bed has managed to lock only the "lower legs" button on both remotes. It will not reset by pushing both the hi lo buttons at the same time. No lights are flashing, but I can not lower the foot/leg portion of the bed. It will only raise up, and the lock button only shows when I try to lower the feet/legs next to the lower foot/leg button on both the foot of the bed panel and on the handheld remote. How do I reset this? (Joerns hospital bed serial number #974689349775953460)

Hello,
Is there a way to change the language from Swedish till English?
Thanks in advance.

Equipment: HillRom - Totalcare P1900

Was raising the bed with the up/down arrows and now it will not lower. Bed is stuck in the highest position. Tried the unlock instructions and the bed will not come back down. All other controls work such as head of bed, raising the knee and the foot of the bed. 

Equipment: Hill Rom Advanta 2

hil rom sport2 p1900 total care mattress sinks in the middle . patient is 6 foot 5 inches weighs 220lbs. in the part where the bed inclines it sinks continually  in the opti rest mode

In our Rehabilitation Clinic 2 beds in the same room suddenly stopped working, both the hand control and the nurses control panel.

We have the beds since March 2018 and never had a problem.

Can you please help us with suggestions?

Kind regards,

Petra.