Ophthalmic Equipment Forums

Updated  Oct 29 2025
2 Replies

Hello!

 Visuscout 100 portable retinal camera after the screen display "callibration", it turns off.

The 25v and 8v voltage are normal. It looks like a problem with firmware.

Does anyone know how to solve this?

Thanks!

Equipment: ZEISS - VISUSCOUT 100

RE: ZEISS - VISUSCOUT 100
Updated  Sep 23 2025
1 Reply

SERVICE MANUAL

Equipment: ZEISS - Cirrus HD-OCT 5000

RE: ZEISS - Cirrus HD-OCT 5000
Added  Sep 10 2025
0 Replies

good day all. i am looking for a service manual for Nidek ARK 900 please, the problem is keratometry only reads when out of focus any suggestuions would help, thank you

Nazier Varachia

Crescent Optical- South Africa

fzar@icon.co.za


RE: Marco Nidek - ARk-900
Updated  Sep 2 2025
2 Replies

Pilot red light is off, what could be the problem ?

Equipment: Nidek YC-1600 Ophthalmic Laser

RE: NIDEK - YC-1600
Updated  Jul 7 2025
1 Reply

Hello, this is Dr. Jorge Tume.

I have this Visuscout 100 portable retinal camera. It's been working very well for me. Every time I take photos, I transfer them to my laptop, and since they're also stored on the Visuscout device, it decides to delete all the photos from that device. But when I try to take more photos, I get this message on the screen ("Image storage not found"), and it doesn't give me the option to continue working. I checked the SD card slot (which, by the way, I never installed one), and I don't see how to remove or insert the SD card.

I hope you can help me with this process.

Thank you.

Note: Please, if you could speak to me in Spanish, that would be better.

Thank you very much.

RE: ZEISS - VISUSCOUT 100
Added  May 29 2025
0 Replies

The joystick button won't depress to hit ok

Equipment: ZEISS - ACUITUS 5015

RE: ZEISS - ACUITUS 5015
Added  May 8 2025
0 Replies

you man not get high-sensitive OCT image(2013)

Equipment: Topcon OCT-2000

RE: ZEISS - OCT 3000
Updated  Apr 20 2025
1 Reply

I need to find a buy a footswitch for this ophthalmic laser

Equipment: Nidek GYC-1000 532nm laser

RE: NIDEK - YC-1400
Updated  Apr 17 2025
2 Replies

Dear all, recently I'm having with my 3D  OCT-2000 topcon displaying, " you may not get high sensitive image (2014). Proceed ? " followed by "camera error ( 0000000f) " when we try to capture an image. I would appreciate if anyone could possibly help. 

Anteneh 

Equipment: Topcon Medical Systems - 3D OCT-2000

RE: Topcon Medical Systems - 3D OCT-1000
Updated  Mar 17 2025
1 Reply

Looking for spare parts for alcon luxor operating microscope. Especially the funnel barrel

Equipment: alcon luxor

RE: Alcon - LuxOR LX3

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