Ultrasound Forums

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After loading software i had to locate option key on the backup disc using my laptop, however the system will not accept the key. Tried upper case lower case with and without dashes just to be sure. Any ideas out there? This backup disc matches the serial number of the system. The only difference i can figure is the software maybe higher that originally installed on the system. The software load was flawless no issues and seems it is ready to boot to GE

RE: GE HealthCare - Vivid S6

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After setting up wifi connection in windows side, unit connects fine to wireless network.  Upon reboot (which must be done to leave maintenance mode) unit shows no connection to wifi.  I then must go into maintenance mode again and it connects fine. How do i get wifi to connect after setting it up on the back end windows side.?

RE: Konica Minolta - Sonimage MX1 Platinum

1 Reply

Hello i need tactil panel of aplio 400 or 300

RE: Toshiba - Aplio 400

0 Replies

After replacing deffective SBC SOM-4450 Rev A1, the system boots uncentered. I checked in the BIOS setup and is setted to EGA/VGA.

Equipment: Medison - SONOACE PICO

RE: Medison - SONOACE PICO

0 Replies

Hello sir i need help: acusons Antares system error occurred imaging was diasabled reboot to restore system functionality. Service Id:

Equipment: Siemens Acuson Antares

RE: Siemens - Acuson Antares

1 Reply

Hello Everyone,

I am experiencing an issue with our Toshiba Xario SSA-660A (2B730-680E*D) ultrasound machine. The system is displaying the following error message:

“An error has occurred. Please contact the service representative to restore the function of the system. Service ID: (02, 16E, 0).”

The machine is critical for our daily operations, and restarting it has not resolved the issue. We’ve attempted basic troubleshooting, including power cycling, but the error persists.

I’ve checked the user manual (Operation Manual), but it doesn’t seem to provide details about this specific error code. 

Does anyone have experience with this error or know what steps to take to resolve it? Any help would be greatly appreciated as this is an urgent matter.

Here are the machine details:

Model: Toshiba Xario SSA-660A (2B730-680E*D)

Error Code: 02, 16E, 0

Actions taken so far: Restarted the machine, checked power connections, reviewed user manual.

I’m also reaching out to Toshiba support but would love to hear from anyone who has encountered this issue before. Any insights on this error code or potential fixes would be extremely helpful!

Thanks in advance for your assistance!

Best regards,

RE: Toshiba - SSA-660A

2 Replies

Toshiba - Aplio 300DocumentsService Manual.pdf

Equipment: Toshiba - Aplio 300

RE: Toshiba - Aplio 300

1 Reply

Hi. Does anybody know actual (2nd half of 2024) service password (from rotating list is not working) for GE service dongle?

Equipment: GE HealthCare - Voluson E10

RE: GE HealthCare - Voluson E10

0 Replies

Hello, please I urgently need the service manual for the Samsung HM70 evo ultrasound machine, thank you

Equipment: Samsung - HM70A

RE: Samsung - HM70A

2 Replies

I heared that updating bios will resolve the problem but my electrical engineer friend warned me Bios for this Philips is a Brand not generic. So, where can I get this bios from? Nobody supports the machine anymore. 469 951-4908 thanks

Equipment: Philips - HD11xe

RE: Philips - HD11