Surgical Laser Forums

Any idea why the Acupulse only shows the user add/delete/change screen after logging in as either the User or the Admin?  We have verified the footswitch, interlock plug, and emergency stop switch are not the problem.

There are no errors or popups during start up or any of the screens for information, errors, or failures.

Shouldn't it log in to a warm up or ready to use screen?

This is short and simple as I'm sure most of you have work to do. First thing is to look at the back of the Excel V laser in the right upper corner for a 5mm hole. Please see attached image. Use a long allen key (4 or 5 mm) and insert it into this hole. It will go in pretty far until you get to a stop. Once you feel it stop, firmly press the allen key in and the right panel will pop open. It is just a spring-loaded button that locks it in place. Once you see the panel pop out you can see what you need to do to get the rest of the panel off. 

How can I obtain the part numbers and links for the consumables used in the Duetto laser machine?

Anyone know a company that will work on these? Or replace parts on these? Lumibird bird says no more repairs since EOL for this model. Possibly need a new fiber optic cable or adjustment/replacement of an internal optic as the aiming beam is splitting. (Have 2 aiming beans, one on top of the other). 

Hello there do someone knows about this errors in laserex :

CRC = E3A 4609C

CRC = 79C ...

RALLY APPRECIATED YOUR HELP!

Hello friends 

I need to know how to enter a service mode for Quanta Duetto MT to check parameters and reset lamp counter after lamp replacement, if any one have the service manual for this machine as well it will help me too much

Thanks 

Equipment: Quanta Aesthetic Lasers - Duetto MT EVO

Equipment: Zeiss Visulas Yag II+

Equipment: Ellex - SLT Solo

Hi I have error 200 & 203 per my research I need to replace the cavity and upgrade the firmware. Is the only place to get the upgrade PCMCIA and replacement cavity directly from Zeiss or are other options available?

Hello,

would be the first time refreshing the cable with splicing and this is the first time doing the procedure 

Equipment: Pinpointe laser