Aesthetic Laser Forums

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Does anyone know where to get HVPS repaired?

RE: Syneron-Candela - GentleLASE

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Hello, I have a Fraxel 1500 laser system and everytime I try to calibrate the handpiece it shows me the error code 128, if anyone can help me with the service manual or if you know how can I fix it I will appreciate it. Thanks!!

RE: Solta Medical - Fraxel DUAL 1550/1927

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My device touch screen is not working. Can you guide. If needed can u send a new or refurbished touch screen

RE: Asclepion - MeDioStar NeXT

1 Reply

Any ideas on what might be going on? The tip of handpiece becomes hot to touch when in operation.

RE: Cynosure - Apogee Elite

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Hello everyone, I'm wanting to do maintenance on a vectus equipment that is showing error 118. I don't have the service manual. Could someone refer me and help me with this matter?

RE: Cynosure - Vectus Laser

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Trying to find a company that can polish the crystal and/or has a replacement. Our service tech believes this may be the issue

RE: Hoya Photonics, Inc. - ConBio Medlite C6

1 Reply

can you send me the service manual for quanta thunder mt laser machine

RE: Quanta Aesthetic Lasers - Thunder

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Has anyone had experience with their Gentlemax pro machine DCD valve continually leaking? Any advice would be greatly appreciated.

RE: Syneron-Candela - GentleMax

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Hi everyone, I had a Canela Gentlelase which only had the alexandrite lamp, however I paid for a retrofit/upgrade to include both Alex and Yag, however they did not include the firmware/software to active the YAg feature of the machine. I have all the parts installed by the engineer, but they omitted the software to activate it. Does anyone know how to change the firmware or activate this? thank you.

RE: Syneron-Candela - GentleLASE Pro

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Upon turning on the Yag, a warning comes across the screen "Handpiece!" with no other explanation. Any suggestions? Thank you.

RE: Sandstone - Cortex CO2 Erbium YAG Laser