Aesthetic Laser Forums

Equipment: Alma Lasers - Harmony XL

Hi there. 

Servicing a Candela Gentle Max Pro, with a dead HVPS, purchased a new HVPS, but is slightly different, the mayor difference is the cooling fan is at the top end not at the botom like the original. 

Mounted new parts and all cables connected without any problem, System turned on and managed to do some shots, seems all working good. 

The Question is how you get the access codes to enter the maintenance mode ? For sure after changing HVPS their should be some parameters to adjust and calibrate. 

Also since cooling fan of new HVPS is at the top now, I modify the HVPS metal shield to have the vent holes in same postion as the fan, Has anyone had this experience ?

Thank You 

Paul 

Equipment: GENTLE Max Pro

Do you have service manual with the lutronic clarity. our machine got error 37 cooling B/D. Can you help to settle the problem. Thank you

Equipment: Alexandrite laser And:YAG Laser

Hello,

I have a 2012 XEO that needs more handpieces enabled. I currently have only Limelight enabled. I purchased a Prowave and Pearl applicators and cannot use them.

Thank you,

Sam G.

Equipment: Cutera - XEO Platform

Anyone have the service manual for this one. I would truly appreciate it. 

Hi all. Does anyone know how to reset the preventative maintenance message on this system? Thanks

Hello guys I would like to get answer i have candela gentle Max pro 2022 the device work normally but we hired someone electric sounds from the power supply i checked the the power supply board component but i didn't know what it is the issue exactly if anyone can plz reply  

Thank for all

I need the service manual

Equipment: candela smoothbeam