Aesthetic Laser Forums

Updated  Sep 23 2021
1 Reply

Does anyone know where to get HVPS repaired?

RE: Syneron-Candela - GentleLASE
Added  Sep 20 2021
0 Replies

Hello, I have a Fraxel 1500 laser system and everytime I try to calibrate the handpiece it shows me the error code 128, if anyone can help me with the service manual or if you know how can I fix it I will appreciate it. Thanks!!

RE: Solta Medical - Fraxel DUAL 1550/1927
Added  Sep 14 2021
0 Replies

My device touch screen is not working. Can you guide. If needed can u send a new or refurbished touch screen

RE: Asclepion - MeDioStar NeXT
1 Reply

Any ideas on what might be going on? The tip of handpiece becomes hot to touch when in operation.

RE: Cynosure - Apogee Elite
Added  Aug 30 2021
0 Replies

Hello everyone, I'm wanting to do maintenance on a vectus equipment that is showing error 118. I don't have the service manual. Could someone refer me and help me with this matter?

RE: Cynosure - Vectus Laser
Updated  Aug 25 2021
3 Replies

Trying to find a company that can polish the crystal and/or has a replacement. Our service tech believes this may be the issue

RE: Hoya Photonics, Inc. - ConBio Medlite C6
1 Reply

can you send me the service manual for quanta thunder mt laser machine

RE: Quanta Aesthetic Lasers - Thunder
0 Replies

Has anyone had experience with their Gentlemax pro machine DCD valve continually leaking? Any advice would be greatly appreciated.

RE: Syneron-Candela - GentleMax
0 Replies

Hi everyone, I had a Canela Gentlelase which only had the alexandrite lamp, however I paid for a retrofit/upgrade to include both Alex and Yag, however they did not include the firmware/software to active the YAg feature of the machine. I have all the parts installed by the engineer, but they omitted the software to activate it. Does anyone know how to change the firmware or activate this? thank you.

RE: Syneron-Candela - GentleLASE Pro
Added  Aug 2 2021
0 Replies

Upon turning on the Yag, a warning comes across the screen "Handpiece!" with no other explanation. Any suggestions? Thank you.

RE: Sandstone - Cortex CO2 Erbium YAG Laser

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