I thought I'd share my experience with the lockout issue that was plaguing a bed.
It would constantly lock out all controls with a lit-up wrench light. Unlocking would make the bed functional for a couple seconds but would lock out again. According to the manual it was the logic board that was faulty, which we ended up replacing but did not solve the issue. It was determined with support to be most likely that the 2 actuators were faulty. Being a school with limited budget, I decided to do further troubleshooting before purchasing 2 new complete units. I found that the feedback voltage coming from the potentiometer in the actuator would become erratic and cause the bed to lock up. I disassembled the 2 actuator heads, removed the potentiometer component and carefully took apart and cleaned the contacts and board. After reassembly the bed functions perfectly normal. Not sure if this will help anyone as it is a lot of work, but worth saving some money.
Ive been working on a hill rom versacare bed that just stopped working blowing fuses and motor lock out. Tried few parts got to where I was able to run through diagnostics and comes to overload on the hi-lo motor. I have one coming but can not find any info on how to remove and replace anywhere. I can not raise or lower or anything the bed is fully down as low as possible so Im basically thinking I have to flip it on its side or can I some how take the pans off and get to it from the top? It looks like 2 pins and then from online pictures it has a plug that goes to a board. Can I get to this board from under or do I need to diassemble more or what? feels like the box that has the board and plugs has a lid that is on top but cant be opened from under so how do I access that? RE: Hillrom - VersaCare
