Syneron-Candela - GentleMax
by Syneron-Candela

Syneron-Candela GentleMax Forums

Updated  Oct 29 2023
1 Reply

Hello! I am getting a bubble code error. 1.1. I changed both canisters and I read that you have to reset the number counter by pressing the circle with the arrow pointing down. Currently there is a exclamation point in the arrow showing. If I press and hold does it show anywhere that it was actually rest. Does the exclamation point go away? And that's how you tell?

Equipment: Candela Gentlemax

RE: Syneron-Candela - GentleMax
2 Replies

Does anyone know how to get into service mode? I need to perform a touch screen calib.

RE: Syneron-Candela - GentleMax
Updated  Mar 28 2023
3 Replies

Anybody know how?

Equipment: Candela GentleMax Pro

RE: Syneron-Candela - GentleMax
Updated  Sep 14 2022
4 Replies

hello , I have PRO U and I upgraded it to pro max , I install the laser head and change the softwear , now only I need the code of PRO MAX laser Model , does anyone have it ?

RE: Syneron-Candela - GentleMax
2 Replies

I need help figuring out what error code 22.6 means other than just "CAN communications fault". If anyone can send me the service manual, that'd be great!

RE: Syneron-Candela - GentleMax
0 Replies

I need help figuring out what error code 22.6 means, other than just CAN communications fault. If anyone has the service manual, that'd be great too! josh@thelaseragent.com

Equipment: Syneron-Candela - GentleMax

RE: Syneron-Candela - GentleMax
0 Replies

Subject: error 18.1 getting an 18.1 when going through the calibration procedure for the YAG side of a GentleMAX -- the ALEX side calibrates in short order and with few pulses -- but the YAG side continuously shoots at 2.40-2.57 ISH Joules on the first stage trying to get to 5joules and then fails to an 18.1 ... any suggestions? Never had this issue going through the internal calibration procedure even though was getting "energy Inconsistent" as the YAG Rod HR side mirror had noticeable wear points. I did also re-pack the laser head.

RE: Syneron-Candela - GentleMax
4 Replies

Has anyone had experience with their Gentlemax pro machine DCD valve continually leaking? Any advice would be greatly appreciated.

RE: Syneron-Candela - GentleMax
Added  May 8 2021
0 Replies

Dears, I need the service manual of these devices(Gentle max, gentlemax pro and motus AX) , as I have them in my country and I can't repair them without service manual - and I can't import them out for repairing service, kindly if anyone have them please send them to below email: yshakohi@gmail.com

RE: Syneron-Candela - GentleMax
Updated  Jan 23 2021
10 Replies

Hello dear Does anyone ha e 19.3 faults? What is it from I have gmax pro when after calibration we do 10 up to 20 pulses the this faults occurred 19.3 laser power in both 1064&755nm

RE: Syneron-Candela - GentleMax

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Equipment Name: Syneron-Candela - GentleMax
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