Stryker - FL27 InTouch Critical Care Bed
by Stryker

Stryker FL27 InTouch Critical Care Bed Forums

1 Reply

Screen says "Support surface malfunction" first time seeing this. how do I fix this problem.

RE: Stryker - FL27 InTouch Critical Care Bed
Updated  Jun 9 2025
1 Reply

Boa Noite!

Alguem teria o software da cama intouch, pois o foot board da cama não esta reconhecendo e diz que a versão é incompatível.

Alguem poderia me ajudar?

Does anyone have the software for the Intouch bed, as the foot board of the bed is not recognizing it and says the version is incompatible?

RE: Stryker - FL27 InTouch Critical Care Bed
Added  Jun 2 2023
0 Replies

Is there a way to adjust the foot end siderails?  One side has to much play on it and wasn't sure how to adjust it so it doesn't feel so loose.

RE: Stryker - FL27 InTouch Critical Care Bed
Updated  Dec 27 2022
2 Replies

mattress will cycle once then shut off, screen reads to call for maintenance repair

Equipment: Stryker - FL27 InTouch Critical Care Bed

RE: Stryker - FL27 InTouch Critical Care Bed
0 Replies

Got an issue with a couple of our InTouch Critical care beds where putting them into Zoom function does not activate the Zoom is activated voice. Should be noted that also does not have sound therapy on it as well. Tried another footboard and can get sound therapy and the zoom voice. Is there something separate on the footboard that allows the voice to go through? Or does it come through the CPU board. Stryker is sending us one, thinking that may be the error since we have been upgrading the footboards to 5.0, also noting the footboard that does the voice is already 5.0 so I was thinking maybe theres something in the footboard itself.

RE: Stryker - FL27 InTouch Critical Care Bed
0 Replies

no question, just an info share. We have intouch 2141's in my facility and I've noticed a bunch of footboards failing, stryker's only answer is to replace them(warranty so why not), I saved a few from the trash and opened them. They have a cheapo plastic holder for the coin battery. 1 good smack and they pop out, disabling the footboard. So if you come across this issue and are not under warranty, pop open the display panel and throw some tape on it.

RE: Stryker - FL27 InTouch Critical Care Bed
0 Replies

Recently had a failure with the screen being lit and faint black stripes running vertically. Called Stryker and they do not sell parts. They are asking close to 6k for a complete assembly. Does anyone know of any companies that do repairs?

RE: Stryker - FL27 InTouch Critical Care Bed
Updated  Aug 21 2019
1 Reply

Location and how to install?

RE: Stryker - FL27 InTouch Critical Care Bed
1 Reply

Hello. I have a "not compatible" error message on foot board with REV _0664-E I was looking in the manual but can't find either code. Has anyone experienced this before and could help me the solution?

RE: Stryker - FL27 InTouch Critical Care Bed
Updated  Dec 17 2016
2 Replies

The bed will not calibrate and keeps saying to "center patient before proceeding". I cannot zero, weigh or recalibrate with this error. Any ideas?

RE: Stryker - FL27 InTouch Critical Care Bed

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Equipment Name: Stryker - FL27 InTouch Critical Care Bed
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