We sold a monitor to a facility a couple of thousand miles from here. The MD says that while it lights up as it should, there is no signal on the dvi or bnc connections.
The G2 manual indicates:
Press the INPUT button twice to open the input menu. The Input menu shows a: P for primary input in the
left most column and an: S for secondary input in the column to the right of the cursor. Press the SCROLL
button to highlight the desired input. Finally, press Ä button to make it the primary input or press º to
make it the secondary input. The secondary input may be cleared by highlighting it using the SCROLL
button and pressing the º button. Selecting a secondary input is optional. Note: Grayed out inputs are
not accessible.
The MD indicates that the BNC options are greyed out on the display we supplied and not on his other identical displays, The manual seems to say this means that they are not accessible. This seems a little strange to me as the model information is identical between the monitors at the site. I suspect there may be a physical dip switch setting that is creating this issue.
Any suggestions?
Thanks RE: NDS Surgical Imaging - National Display Radiance G2
I need the help with an NDS monitor that presents problems when starting, which stays in the storz logo and does not finish initiating.
Q can it be?
Thank you.
RE: NDS Surgical Imaging - National Display Radiance G2
