ZEISS - HFA II-i
by ZEISS

ZEISS HFA II-i Forums

Added  Oct 28 2025
0 Replies

How do I edit an existing patient's information

RE: ZEISS - HFA II-i
Added  Jun 12 2025
0 Replies

When opening the device, the screen only displays the model and version information and is blocked at this level.

Equipment: ZEISS - HFA II 740

RE: ZEISS - HFA II-i
1 Reply

Hello.

We have an HFA-II 750i, with the error code xxxxxx: 1>0130009 2>0x0, system startup 16, chamber constants with error and missing the p-factor disk.


When starting up a new exam an error appears, 

motor calibration error, 

after canceling, i go to de diagnosis menu and tryied to start the calibration,

to no avail, it don't start without de p-factor disk, who is missing...

how can i can get one? (Zeiss Brazil doesn't have it) 


After a few time, the errors piled up, like the " error code xxxxxx: 1>0130009 2>0x0 " and the system startup 16.


How can i fix them? Thanks

RE: ZEISS - HFA II-i
Updated  Nov 11 2024
1 Reply

Hi there,

Upon start-up I am getting this message" Error occurred archiving the database. A network error has occurred." I am unable to search patients and have to manually enter in patient information every time. What's strange is that if I put in their patient number, it recognizes that it is a duplicate patient and will still upload the the test to the existing patient file, however, it will not produce any of the reports that show comparison over time. Does anyone know what might be happening and how to fix it? Any help would be appreciated! 

Thanks :)

RE: ZEISS - HFA II-i
Updated  Jul 2 2024
2 Replies

Visual field having Error " system startup state 16" tried many times but not solved still.

RE: ZEISS - HFA II-i
1 Reply

Hello,

HFA 740i
Boots with the message below

System startup state 19
Aperture may be misaligned
(Pressing Proceed will NOT allow testing)

[Retry]                      [Proceed]


Even after pressing [Retry], it persists. Same as when I restart the machine.

Why this message?
What can I do about it?


Please help out.

Thank you.

RE: ZEISS - HFA II-i
Updated  Feb 13 2023
3 Replies

Hola a todos, alguien me podría a poyar con el password de acceso al menú de Diagnostico y calibración. Estoy buscando la contraseña para habilitar el menú de diagnóstico para calibrar el shutter, projector y apertura. Main>Setup>Aditional>Diagnostics>password _ _ _ _ >Diagnostics>Calibration>Mechanical>Projector. Saludos

RE: ZEISS - HFA II-i
6 Replies

Dear fellow engineers, After main turn on , and a couple minutes waiting time , a double beep and the start up screen comes up and the upper right corner circle starts turning for ever, info box on left upper corner can be pushed from touch screen , but very slow response ( but never gives any info) . I checked the hard disk on a computer , looks OK . I didn't check any voltages on power supply yet. Any suggestions to get it back to work. I also seeking for the service password, if i need to get in to service. Thank you for any help

RE: ZEISS - HFA II-i
Updated  Dec 4 2020
1 Reply

Service manual

RE: ZEISS - HFA II-i
Updated  May 24 2020
2 Replies

How can i fix this problem with Humphrey 745 Operating system 14.0 with the following problems. 1.shutter is not providing stable readings 2. Test failed check stepper motors 3. Psw 20 error. What should i do and how can i get spare parts. Thank you

RE: ZEISS - HFA II-i

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Equipment Name: ZEISS - HFA II-i
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