When I am trying to switch on the gantry the gantry is not booting and when looking in error log it shows S MASTER SEQUENCER ESTOP IS NOT CLOSED. What need to do??
Hi, we are a medical charity working in the war zone of Idlib, Syria. Right now, we are having major issues with a Philips Brilliance 6. This is in one of our charity hospitals. This CT scan sometimes starts to scan then stops. then i get this message "rotating frame cannot comply" and the device stops the scan, The following error is shown in the error log
S_MPROC_ERROR_RESPONSE
Please can you help RE: Philips - Brilliance 16
Dear Technical team ,
Gantry key goes off after few seconds of starting and sometimes rotation starts and x-ray works with only 90KV and 100MA.
Finally Gantry key doesn't come on and we found the 3 fuses 20A blown from cathode power module side. RE: Philips - Brilliance 16
Hi, In the way i need to move the scanner there is a door with 203 cm height, other doors max.210 cms. I am planning to remove the covers and the upper part of the gantry. Anyone has this experience? I need some factory recommendation but i do not see in the manuals. Pls, help. RE: Philips - Brilliance 16
Hello, we have installeed Philips brilliance 16 ct air cooled from good and working condition.We conect everything follows installation manual but we have problem.When turn on TEAL main power everything works fine but we cant power on gantry on key.
ESTOP CONTACTS ARE OPEN and ESTOP CURRENT IS NOT FLOWING is yellow on board.
On the host we dont have estop button warning and all buttons are open.
Common erorr is NTCAN_INVALID_HANDLE
Thanks RE: Philips - Brilliance 16
Hello,
The gantry is shutting off a few seconds after key is turned on upon bootup. Sounds like a contactor turns off. Any ideas? Going to take a first in the morning. RE: Philips - Brilliance 16
