Hi, the technical service of our Excelsior ES (built 2009) has been suspended and we are trying to fix a leak of the flush reagent bottle 2. leak appears in bottom of the instrument upon returning the liquid from incubation chamber back to the storage bottle. liquids from previous steps and other compartments, e.g. the xylol range, showed no leakage.
visual inspection of the the hidden bottles section (not taking our any bottles): neither bottles nor the pipes or valves showed any leakage. in the front storage compartment we could not find any leak either.
we would appreciate any help and suggestions you may have, many thanks, Melanie
Kindly requesting if someone can help by sharing the service manual for THERMO EXCELSIOR ES tissue processor.
Device is giving Rotary Valve error ,and also FLUSH and RINSE mode cannot be selected.
Grateful for your assistance.
Thanks RE: Thermo Fisher Scientific - Shandon Excelsior
Hello Everyone,
I am getting a chamber heater mat failure error, together with intermittent paraffin bath heater mat errors.
I need to access the diagnostic screens on an early Shandon Excelsior and an ES Model.
Does anyone have the pass codes, and or a copy of the service manuals for the original and the ES model excelsiors.
Thank you for your help,
Kind Regards, RE: Thermo Fisher Scientific - Shandon Excelsior
Hello friends I have a problem with my device. Could you help? The valve section of the device is filled with paraffin or similar crystals. The device is clogging. I cleaned it, but then it was the same problem again. I need your suggestions to solve this problem. Thank you. RE: Thermo Fisher Scientific - Shandon Excelsior
