Philips HeartStart MRx Forums

Added  Sep 24 2022
0 Replies

Hello all, I received 2 Philips Heartstart MRX monitor/defibrillators for my super-small, cash-strapped, EMS agency. I have a bluetooth option and can pair them with a laptop and a phone but can't seem to transmit. What am I doing wrong?

Equipment: Philips - HeartStart MRx

RE: Philips - HeartStart MRx
1 Reply

I have several HeartStart MRx devices that will be donated to the Ukraine war. They are currently in the French language; how do I go about changing them to English so they can be more universally used? Do I need to download an entire software in English or is it possible to make the change in the configuration menu? Any advice would be greatly appreciated.

RE: Philips - HeartStart MRx
Updated  Dec 21 2021
4 Replies

I am having issues with the 1.4 GHz radios on our MRx units going out and losing connection to the IX. Does anyone know of a vendor who test and repairs these radio transmitters? I have purchased a few from a 3rd party but they do not seem to want to connect.... thanks .

RE: Philips - HeartStart MRx
Updated  Dec 20 2021
2 Replies

Hi Does anyone have option key for Philips MRX? Need to change fron 3 lead to 12 lead ECG. Thanks in advance

RE: Philips - HeartStart MRx
Updated  Aug 2 2021
1 Reply

I have the equipment I have heatstart mrx units telling me nibp and co2 caibrations are due and I assume this can be accessed via service menu. What I am lacking is a service password. can you help me out?

RE: Philips - HeartStart MRx
Updated  Sep 22 2020
3 Replies

I keep failing the operational test with fail/pads- There is an error code of '' shock euip malfunction'' when unit is turned on- I have replaced the Therapy PCA as suggested in the service manual- new therapy cable as well and new test load cell. Any ideas on what is going on with this unit? Thanks in advance-

RE: Philips - HeartStart MRx
Updated  Mar 19 2020
2 Replies

Our organization is going to try to keep using these until 2022. We use the 3G Wireless Link to send 12-lead data to hospitals while in transit, but Verizon is ending 3G service. We tried to switch to AT&T, but that is going very poorly. After a month of troubleshooting, we, nor Philips, nor AT&T can figure out the issue. Is anyone else still using these successfully?

RE: Philips - HeartStart MRx
Updated  Dec 23 2019
9 Replies

HeartStart MRx M3535A English only menu. How to return the menu in Russian.

RE: Philips - HeartStart MRx
Added  Jan 18 2018
0 Replies

Looking for PCMCIA card replacement unit M3535-17871F

RE: Philips - HeartStart MRx
Updated  Nov 7 2017
1 Reply

can i have the service manual?

RE: Philips - HeartStart MRx

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Equipment Name: Philips - HeartStart MRx
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