A Customer brought us an Cutera Coolglid Excel.
The machine had been through several hands and had an spare HVPS module although both were damaged.
With help a the service manual, we managed to repair all serious failures and get the machine to turn on again.
Two errors came up: 253 and 560. We discovered the previous technician wired the laser cavity incorrectly and the shutter was constantly "clicking". After correcting that we have no error.
Measuring the CPU board we found there is a very low resistance (probably something damaged), but with the diagram we have there is too little information to pinpoint the issue.
Here a video of the current status:
https://www.dropbox.com/s/nvyt3okc9fr6iqq/Video%2016-06-20%2017%2032%2004.mov?dl=0
We are in Mexico City, and don't have the Cutera service software. We have experienced technicians in IPL, but would need some guidance to repair this one.
The owner is a very kind woman that is really attached to her investment and it would really mean a lot to her to recover this "machine-lady".
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