Cassette got stucked inside and a message appears on screen that reads:" MD11013 Failed in obtaining the Image Reader error information".
Contact your service engineer. Press the button to close this dialog and then shut down the system.
I am also looking for the service manual for this machine. Any help will be appreciated RE: Fujifilm - FCR XG1
Our FCR XG-1 has this prompt RU: SYSTEMDOWN and we cannot insert any cassette, some software engineers said its not a problem on software. There was also a prompt saying
CONSOLE WARNING:
[31116] Communication line for monitoring the connection status with the image reader (XG1) has broken.
What to do? RE: Fujifilm - FCR XG1
Cassette got stuck inside my FUJI XG1 and it showed error sign. We tried powering down and on yet it could not come out. We had to remove the cassette manually. The sign has continue and there is communication breakdown between the reader and workstation.
The workstation show ERROR 10318 RU : SYSTEMDOWN
Please how do l solve this problem? RE: Fujifilm - FCR XG1
