Hi,
when i start running the transvaginal probe I can hear the motor movment for some secends then appear alert massage :
unable to verify the full range of motion ...,etc. Straightentransducer and lossen....,etc. then we press OK and works normaly as 2D.
hope to help us how to do with this erorr?
thank you
Mrs. Nida
Hello.
It seems that motor is broken.We are ultrasound manufacturer,and have rich experience in ultrasound probes repair.Please contact me at:sales2@myprobe.cn,we will find a solution for you.
Bella
There is a failure of the mechanical drive within the probe. Bayer HealthCare Multi Vendor Services has very robust repair capabilities on this probe model. We also offer loaners to keep you up and running while we perform the repairs. Please contact our customer care team at 1-844-687-5100. We're here to help !
