Thu Dec 08 2011

Barcode Format Error

I have updated our Piccolo Xpress, although it can not determine disc when i try to run IQC and gives me a Barcode Format Error 410D...any ideas on the problem?


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Wed Dec 21 2011Reply from GaryBiomed
GaryBiomed

Best bet would be to contact Abaxis

Here is the contact info for the Piccolo xpress
http://www.piccoloxpress.com/medical-diagnostics/piccolo-xpress/support

Piccolo® Xpress Support
Support Center
Phone: 1-800-822-2947
Email: medtechsupport@abaxis.com
Monday – Friday, 5:00 AM – 5:00 PM PST

Link to all FAQs


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Sun May 13 2012Reply from USA BMET
avatar placemark

First, check the disk for damage to the rotor and try another rotor. Second, dust or blood might have gotten on the barcode reader lens or LED. Try using a cotton-tipped applicator with isopropyl alcohol or distilled water to clean the lens. Replacing the barcode reader would be the next step. 


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Thu Jan 16 2014Reply from cindy313
avatar placemark

Quote USA BMET

First, check the disk for damage to the rotor and try another rotor. Second, dust or blood might have gotten on the barcode reader lens or LED. Try using a cotton-tipped applicator with isopropyl alcohol or distilled water to clean the lens. Replacing the barcode reader would be the next step. 

but it is sth. about barcode not barcode reader


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Sat Jan 31 2015Reply from Seneca Scientific
avatar placemark

Our company can repair this problem for about $200-$250 plus shipping. Please contact me if you need asisstance. Applies to the Abaxis Piccolo Xpress and VS2 models.


James Lantis, President
Seneca Scientific LLC
james@senecascientific.com
402-328-9988
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