Thermal printer head was cleaned. Still have two sections that do not print. Need replacement part number, order options??
Tue Jan 24 2012
printer head
Wed Jan 25 2012Reply from GaryBiomed
Sat Feb 04 2012Reply from JV

I had the same problem, I cleaned the platinum with platinum cleaner ( you can use Acetone), which ever you use be careful because both will melt plastic. . Do not use alchol it will dry out the platinum roller.
The cleaning helped for a couple months, I ebed up replacing the platinum.
I hope this helps.
JV
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