Mon Feb 27 2012

Err

Several units are coming down for repair with Err message, most of the time it is the main board that has to be replaced. Just wondering why is this happening - main board becoming defective after 3 to 4 years in use.? Any comment from the manufacturer?


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Mon Feb 27 2012Reply from Cbet_Matt
Cbet_Matt

I had this happen too. Were they purchased at the same time. It seems to be linked to that time line. Be carefull I got a defective main board and now having an issue getting it replaced. They were notified with in the 30 days.

 



Matt

 
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Wed Mar 07 2012Reply from MedWrenchManager
MedWrenchManager

CAS manufacturers different configuations of the Model 740. Do you know the model and serial number?


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Thu Mar 08 2012Reply from jhannanzki88
avatar placemark

It is weekend here in KSA, we start our weekday work on Saturday. I'll try to compile all Cas 740 with err error next week. By the way, the unit that I have replaced the main board about a month ago, came back again with the err error.


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Thu Mar 08 2012Reply from lloyd
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Who is the dealer of Casmed in saudi arabia and contact # please of the company.


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Thu Mar 08 2012Reply from GaryBiomed
GaryBiomed

I think you have to contact the main company and they will give you the local contact #

http://www.casmed.com//contact-us/contact.cfm

 

VS.MiddleEast@casmed.com


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Thu Mar 08 2012Reply from Cbet_Matt
Cbet_Matt

You might wantr to check into PartsSource.com. Maybe they might be able to help for parts. I have gotten CAS 7400 parts from them before.



Matt

 
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Fri May 11 2012Reply from jhannanzki88
avatar placemark

casmed issued service bulletin on this problem, it was release in 2009 but just found it today, this is the link: http://d20337292.u296.foretag.surftown.se/upload/Servicemanual/CAS/TB_CAS_20092006-740%20Sensor%20Connector%20Panel%20Change.pdf

problem caused by esd coming from the monitor or the spo2 cable, casmed solution is to install a new sensor connector panel


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