I have checked paper and paper tray with another unit. Paper ok. Replaced printhead. same result. Do I need to replace the CPU?
Thu Aug 18 2016
Top portion of strip not printing.
Thu Aug 18 2016Reply from Francis
Also check the paper tray guide and the spring tab behind the print head. if you push up on the paper tray does the print show up on the whole paper? if yes then it's a mechanical issue. if it doesn't print better when you push on the tray then it's probably the interconnect board (printer board). Good Luck!
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Thu Aug 18 2016Reply from MedWrench MM
If you are in need of immediate assistance please reach out directly to our Defibrillator sponsors:
Just be sure to tell them you were referred by MedWrench.
Jonathan F. Payne,
Media Manager @ MedWrench,
866-989-7057,
Jpayne@MedWrench.com
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Thu Aug 18 2016Reply from ReNew14
We have the paper tray guide and the interconnect board if needed. Also we offer free evaluations on all repairs with no hidden bench fees.
ReNew Biomedical 1-844-425-0987
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