The tech inserted the cassette slightly crooked. Now it's stuck and even after rebooting both processor and software, we're not getting an error message that allows us to eject the cassette. Is there a manual release that I'm not finding?
Mon Jan 09 2017
cassette stuck
Tue Jan 10 2017Reply from TJCS
Release the front of the CR reader.
Underneath there is a sliver bar roughly in the middle. You should be able to turn this by hand to release the cassette.
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