I am working at the KMT Hospital in Shirati, Mara Regionn, Tanzania. We have an acuson 128xp/10 ultrasound machine which from today on gives us an error: Software Sono-Pac right transducer has not been licensed. Same error for the left transducer. I guess the error came due to a battery failure. This machine was donated to the hospital by a Dutch school and we do not have those encryption keys. The Serial Number of the device is 13707 P/N is 23627 REV E. Is it possible to get the keys from you and how should we proceed?
Thank you very much for your help!
Thanks a lot! I have contacted them.
You are most welcome!