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Wed Jan 11 2017

Encryption Code acuson 128xp/10

Dear Sir/Madame

I am working at the KMT Hospital in Shirati, Mara Regionn, Tanzania. We have an acuson 128xp/10 ultrasound machine which from today on gives us an error: Software Sono-Pac right transducer has not been licensed. Same error for the left transducer. I guess the error came due to a battery failure. This machine was donated to the hospital by a Dutch school and we do not have those encryption keys. The Serial Number of the device is 13707 P/N is 23627 REV E. Is it possible to get the keys from you and how should we proceed?

Thank you very much for your help!

Florian Stamm


Wed Jan 11 2017Reply from MedWrench MM

Hi Florian,

If you are in need of immediate assistance please feel free to reach out directly to our Ultrasound System sponsors. They are happy to help out when they can.



Conquest Imaging

Summit Imaging

Ultrasound Gurus


Just be sure to tell them you were referred by MedWrench.

Fri Jan 13 2017Reply from FlorianStamm
avatar placemark

Thanks a lot! I have contacted them.


Fri Jan 13 2017Reply from MedWrench MM

You are most welcome!

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