Trying to export archived images to USB, however Zonare machine does not recognize the USB as an export destination.
Any suggestions please.
If you are in need of immediate assistance please feel free to reach out directly to our Ultrasound System sponsors. They are happy to help out when they can.
Just be sure to tell them you were referred by Jonathan at MedWrench..
Can you give a little detail on the storage device connected to the USB port? Is it a flash drive and if so, what brand/model/size? - Cipher
Plug the USB flash drive directly into the Scan Engine, next to the external DVI connector, or into one of the USB ports on the miniCart, if you have one. Press the ARCHIVE key (SuperCart or miniCart), or the VIEW ARCHIVE
selection in the Toolbar menu on the Scan Engine, to view the main
ARCHIVE page. Use the trackball to move the arrow cursor over the EXPORT softkey, and press the Set key to open the main EXPORT page. Highlight the USB drive in the Destination table and select EXPORT.
Thank you for your quick reply,
Yes, we have followed those steps, just as they are in the manual as well.
However, the USB does not appear under the destination section. Does the USB need to be reformatted to a specific format? Other suggestions
If you are using a flash drive with U3 Smart Technology built in; e.g. most Sandisk brand models and some other brands, they will not work. You can remove this feature and it may work, however ZonAare will tell you to buy a USB flash drive from them and they will guarantee it to work.
You can try formating the flash drive IF the unit recognizes the drive. Go to the Exam Export screen and see if the flash drive is there, and if so, select it and then select the FORMAT icon at the bootom of the screen.