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Tue Nov 14 2017

invalid license

Hello sir My machine problem is service software invalid. Plz talk me. Solving.... Thanks you sir
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Wed Nov 15 2017Reply from Tomelgy
avatar placemark

The servcie license level and password depends upon the version of Acadis. Gen 1 or Gen 2 for example.

The service license key can only come from Siemens Healthcare (Healtheniers).

The service license key can be generated for any length of time up too one year max. The service key is based upon the 'Local Host' name/number/ID.

To see the local host name/ID, put any 6 characteri into the right had service box & log-in. You will see a license error message & in the text associated will give you the host ID.This is needed by Siemens to generate the service license key as it identifies your specific system.

Other than level 1, this service license is not provided free.

Level 1 is a basic level to allow some minimal changes.

If you have a Gen2 system, go to service log-in screen & delete the 6 hidden characters then click Log-in. If Gen2 it will allow you basic level access as well.

Good luck

Tom


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Tue Nov 14 2017Reply from MedWrenchMia
Shamsul

SOMA Technology would love to help! You can call their tech support at (860) 578-1041 with any questions.


Mia DeBiase
Sales & Marketing Assistant
mia@medwrench.com
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Tue Nov 14 2017Reply from MedWrenchMia
Shamsul

If you need immediate assistance, feel free to reach out to our sponsors! They are more than happy to help:

SOMA

TIBS

Denova Medical

Rad Rays

RSTI


Mia DeBiase
Sales & Marketing Assistant
mia@medwrench.com
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