Plug in the machine, turn it on, Selftest is displayed, after a few second it shuts down. Any help would be greatly appreciated. My email is cadorfrant02@hotmail.com
Thank you
Thu Mar 22 2018
Machine does not stay on
Thu Mar 22 2018Reply from Alex Wright
What equipment are you referring to? (Manufacturer and model)
Alexandra Wright MedWrench - Sales & Marketing Coordinator email me: awright@medwrench.com
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Thu Mar 22 2018Reply from Frandy
Thu Mar 22 2018Reply from Alex Wright
You can try contacting GE Healthcare directly for assistance or contact the companies below for assistance.
Alexandra Wright MedWrench - Sales & Marketing Coordinator email me: awright@medwrench.com
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Fri Mar 23 2018Reply from Greg Smith
Hello Frandy,
I have had a very similar experience with a MAC 1200 repair in the past. If I recall correctly, the issue was the keyboard membrane, causing the unit to shut down. If you have another unit available, maybe switching the tops will help troubleshoot the problem.
I may also suggest to first, to leave the main battery disconnected and restart the unit using A/C power. Will it then pass testing and proceed to the ECG home screen? Sometimes units respond poorly to a faulty or dead battery.
We are happy to work with you on troubleshooting the issue, please feel free to call Southeastern Biomedical at 828-396-6010 for free technical support.
Greg Smith
Southeastern Biomedical
828-396-6030
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Thu Apr 12 2018Reply from Frandy
Hello Greg,
It was actually a dead battery that was causing the problem. All seemed to work fine after I had replaced the battery.
Thank you for your input. I greatly appreciate it.
Regards,
Frandy
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